What to Do If Your Rental Car Breaks Down? | Step-by-Step Guide

What to Do If Your Rental Car Breaks Down? 🚗🔧

Breaking down while driving a rental car can be stressful, but following the right steps will help you stay safe and avoid unnecessary expenses. Here’s what to do if you experience a mechanical issue! ✅

1. Pull Over to a Safe Spot 🛑

📌 Your safety should be the top priority.
✔️ Turn on your hazard lights and slowly move to a safe location.
✔️ If possible, park on the shoulder or in a designated rest area.
✔️ Use reflective warning triangles if you are on a highway.

💡 Tip: Stay inside the vehicle if the surrounding area is unsafe.

2. Identify the Issue 🔍

📌 Check basic functions before panicking.
✔️ Look for warning lights on the dashboard.
✔️ If the engine overheats, wait for it to cool down before checking under the hood.
✔️ Ensure you haven’t run out of fuel or have a flat tire.

💡 Tip: If you're unsure, avoid fixing the issue yourself and seek professional help.

3. Contact the Rental Company 📞

📌 Before calling for a repair, inform your rental company first.
✔️ Follow their guidelines for handling mechanical failures.
✔️ Most companies offer roadside assistance as part of their service.
✔️ Unauthorized repairs may violate the rental agreement.

💡 Tip: Check if your rental contract includes 24/7 roadside assistance before renting.

4. Call for Roadside Assistance or a Tow Truck 🚗🛠️

📌 If the car is not drivable, request professional assistance.
✔️ Use the emergency contact number provided by the rental company.
✔️ Some insurance policies cover towing services.
✔️ If you are stranded on a highway, contact local roadside assistance services.

💡 Tip: Avoid using unauthorized tow trucks, as this could lead to additional charges.

5. Request a Replacement Vehicle 🚙

📌 If the car cannot be repaired immediately, ask for a replacement.
✔️ Some rental insurance policies include vehicle replacement.
✔️ If repairs take too long, the rental company should provide a new vehicle.

💡 Tip: Inspect the new car carefully before driving off.

6. Keep All Documents and Receipts 📝

📌 Documenting everything will help you avoid disputes later.
✔️ Keep receipts for towing or repairs, if any.
✔️ If you pay for roadside assistance, check if you are eligible for reimbursement.
✔️ Maintain written communication with the rental company for reference.

💡 Tip: Understanding your rental agreement beforehand will help you avoid unexpected expenses.

Conclusion 🎯

A mechanical issue with a rental car can be frustrating, but by following these steps, you can handle the situation smoothly. Prioritize safety, inform the rental company, keep records, and request a replacement if needed. 🚗💡

Rental Conditions Rental Agreement Cancellation and Refund Policy KVKK Information Text Agency Login
WhatsApp Viber call