Common Issues When Renting a Car in Turkey and How to Solve Them
1. High Deposit Fees
Car rental companies often charge a high deposit fee at the time of rental. This fee is used to cover any damages or missing parts in case something happens to the vehicle. However, sometimes these deposit fees can be quite high, and customers may find it problematic.
Solution:
The high deposit fee is usually based on the vehicle's value and the insurance coverage. To avoid this issue, review the insurance options provided by the rental company before booking. Opting for full coverage insurance can help you recover the full deposit or part of it. Additionally, read the rental agreement carefully to understand the terms regarding deposit refunds.
2. Insurance and Extra Fees
Insurance may not always be included in the rental price and could be offered as an additional cost. This can lead to unexpected costs during the rental process. Some companies may also charge extra fees for roadside assistance or in case of breakdowns.
Solution:
Make sure to ask whether the price includes insurance. Insurance typically comes in basic and extended coverage options. If it's not included, purchasing full insurance can provide peace of mind in case of issues. It's also essential to clarify which extra fees might apply and ensure these terms are outlined in the contract.
3. Vehicle Damage and Loss Detection
During the rental process, you may overlook existing damage on the vehicle. This could become an issue when returning the car, as the rental company may charge you for the damage.
Solution:
Before taking the car, carefully inspect it for any damage and inform the rental company about any issues. Taking photos of the vehicle at pick-up is a good idea. In case of any issues later, these photos can serve as evidence. If you notice damage, make sure to fill out a written report.
4. Late Return and Additional Charges
Most car rental companies require you to return the vehicle at a specific time. However, due to extended travel plans or unforeseen changes, you may need to return the car late, which could incur additional charges.
Solution:
Contact the rental company before the scheduled return time to inquire about extra fees for late returns. It's also a good idea to negotiate more flexible return times in the contract. Some companies might offer flexibility without additional charges, but this varies by company.
5. Change of Rental Location or Booking Issues
Sometimes the car you booked may not be available at the time you want, or the rental company may not be able to deliver the car to your chosen location. This is especially common during peak seasons.
Solution:
Before booking, confirm that the car will be available at the location you intend to pick it up. To avoid issues, it's recommended to book your rental in advance, especially during busy periods. Another tip is to request the company to confirm the reservation to avoid surprises when you arrive.
6. Road Conditions and Vehicle Suitability
In Turkey, road conditions, especially in rural areas, can vary. Some rental companies may provide vehicles suitable only for city driving but may not be ideal for more rugged or mountainous terrains.
Solution:
Before hitting the road, ensure that the car you’ve rented is suitable for your travel conditions. If you're traveling to mountainous or rural areas, opting for a 4x4 or more durable vehicle would be a smart choice. Always discuss your travel plans with the rental company to ensure you get the right type of vehicle.
Conclusion
While the car rental process is usually straightforward, being prepared for common issues in Turkey can help make your experience smoother. Paying attention to deposit fees, insurance options, vehicle damage, and rental terms can prevent many problems.
By following the solutions mentioned above, you can avoid unexpected issues and enjoy a hassle-free car rental experience in Turkey.
